Artificial intelligence (AI) is a term that’s been thrown around quite a bit over the past few years. From the first time you heard it, you probably imagined robots and other sci-fi characters with superhuman intelligence. While AI has yet to reach these levels of intelligence, it has already made its way into many aspects of our daily lives. It can be found in phones, cars, search engines, and even social media sites.
The term 'artificial intelligence is used to describe machines and programs with advanced problem-solving and analytical capabilities. Artificial intelligence (AI) is computer systems that can 'think' like humans, learn from experience and make decisions. AI has been used in a number of ways over the past few years including to power voice assistants such as Siri and Alexa, and to beat human champions at games such as chess.
As AI has become a buzzword in the marketing world, the reality is that AI already plays a key role in how marketers target and interact with their customers. There are many ways that AI is already being used by brands to improve the customer experience, from chatbots to smart recommendations engines on websites and apps.
AI is transforming marketing in many ways. The most obvious way it is being used today is for chatbots, which are virtual assistants that can be accessed through messaging platforms like Facebook Messenger or Slack. A chatbot is an automated software program designed to simulate conversation with human users. It uses artificial intelligence techniques or rules-based programming to respond in natural language on behalf. You can use them to order products or services, ask questions about your account or view your transaction history.
Chatbots are also being used to predict customer behavior and provide appropriate interactions at the right time.: AI will continue to transform marketing by making it more personalized and relevant for consumers. It will allow marketers There are many different types of AI, but the one that marketers will be most familiar with is machine learning (ML).
ML uses algorithms to 'learn' from data and make predictions about future behavior. It enables systems to learn about their environment based on previous experience and then act accordingly in order to maximize future performance. This can be particularly useful when it comes to predicting customer behavior. For example, the ML system could monitor the actions of a customer during each visit they make to a website or app which is allowing marketers to make better & more accurate decisions based on big data and improve marketing performance results.
Do you think there are more roles that AI can play in marketing?